"We bought three pairs for our first purchase as we had heard many compliments about this brand. We loved our first pair so much we recommended Jack & Lily to our friends. Unfortunately one pair had a hole after just an hour of wearing them. We reached out to customer service and received an immediate response with requests to see the shoes, followed by an offer to replace the damaged pair. Great customer service and we will definitely be recommending and buying our toddler shoes from Jack & Lily!" - Li 

"My little boy is 14 months and has been walking since he was 10 months. I tried a half dozen different brands and styles of shoes and none would fit his exceptionally wide and large feet (a family trait they tell me). After reading your product reviews, we decided on two pairs from the My Flexx collection and they fit perfectly! The first time he tried his J&L sneakers on, he was thrilled. We took him to to the park and let him loose on the ground for the first time and we are thrilled to know he loves the shoes and his precious piggies are protected. From our family to yours, thank you Jack & Lily!"- Melissa

"I just received my order in the mail and I’m in love! My daughter loves them. She will be one in November and she has been walking since 9 1/2 months. Trying to find a shoe with a sole that is comfortable for her and foot healthy was such a challenge. I love the soft soles but she is starting to adventure outside and these are perfect! Thank you for making such wonderful shoes for our little ones!" - Marcy

"I absolutely love the shoes! They fit my daughter so well and they seem very comfortable. I will be purchasing all of her shoes and boots from Jack and Lily from now on. The customer service is amazing. There was a quality issue with one of the shoes and after informing the company, a new pair was shipped immediately. So nice to see a company stand by their product." - Teri

"I just received my order and I wanted to write and say thank you so much!!! Not only are the shoes absolutely beautiful but they fit my daughter as though they were custom ordered. I’m so impressed! Thank you so much!" - Tamara

"Jack and Lily shoes are absolutely amazing! I wanted shoes for my toddler that was not too stiff but still have enough support for her at daycare and Jack and lily has been perfect for that. I have let my toddler wear a lot of other brands and she much prefers this one. On top of comfort, their shoes are also super cute, reasonably priced and their customer service team is wonderful. I would highly recommend Jack and Lily to anyone!" - Virginia

"I placed an order (not my first) for 3 lovely pairs of shoes for my Grandchildren. Jack and Lily shipped my order on Oct 15th. The tracking number showed - and Canada Post told me that they had been delivered to me on Oct 22nd. I did not receive them. When I notified Jack and Lily a lady named Alana was very courteous and sent me a return email saying they would replace the order. And they did! Promptly! Without question. Not many companies today would do that. They provided me with superb customer service! I did not have to worry about my order. I highly recommend Jack and Lily - both for their quality products and their unbeatable, friendly, courteous and helpful customer service." - Laura

"I just wanted to say I love these shoes. They fit my daughter perfectly and everyone comments on them, well when we were able to go out. Also, the orders always get shipped quickly and I have never had an issue." - Amy 

"(My 20-month old) loves all her Jack & Lily shoes, she refuses to take them off when we get inside the house! :) Thanks for making such a fabulous, affordable product." - Nikki

"My daughter Violet has LIVED in Jack & Lily shoes ever since I discovered them. She is a difficult fit, and Jack & Lily has been a reliable brand for her over the past couple of years. We even purchased the same pairs repeatedly as she grew, because the style and quality is precisely what we want for her." - Megan

"I just want to say a HUGE thank you to Jack & Lily. My little one, my husband and I all love your shoes. We have purchased so many of them, and this is the only brand that makes half sizes. They fit perfectly and they are so easy on the little feet. I definitely recommend them to others. The brand is also affordable with the amazing weekly sales. On top of all that, fast shipping :)" - Regina

"...such great quality, cute, and hold up so well!" - Andrea

“...we absolutely love love love your shoes. My son is really rough on shoes, and yours have held up wonderfully. He has super wide, super chubby feet and shoes are almost impossible to find for him. Yours fit like a dream and recommend them to everyone.” - Catherine

“We love the My Flexx for the fact that they have a super-flex sole with a supportive rubber grip that makes it practical for the outdoors.” - Krista

"You and all of your Customer Service representatives are awesome!  Your company makes it easy to order toddler shoes from Canada from my home in California and then have the order shipped to Utah." - Susan

"My 17 month old LOVES her new Jack and Lily My Flexx!  We have tried several other kinds of shoes and she hated them, pulled them off and cried because she didn’t want to wear them.  She points to her My Flexx smiles and nods, saying yes please put them on. Thank you for creating a soft, comfortable shoe that is awesome indoors and outdoors." - Marcy

"I was on the hunt for some minimalist, zero drop, flexible shoes for my kiddo and Jack & Lily did not disappoint! Wish I had known about them sooner… I will be recommending them to everyone." - WhenCaterpillarsFly (Instagram)

"It's very important to have good shoes that support a child's feet during the first walking days of their life. I want to say thank you to Jack & Lily, not only are their shoes absolutely amazing and made to perfection, but the customer service is absolutely wonderful. I would highly recommend these shoes to anyone who has a new little one that is walking. Thank you Jack & Lily." - Brandy

"I love them and so do my kids. They beg to wear them. We get compliments on them all the time... I recommend them often due to the great quality and soft, flexible sole." - Charity

"I absolutely love love love your shoes. The boots in particular. I have the boots in a range of colours and my toddler always gets comments about them. My toddler has a high arch and actually can't get her foot into conventional boots but the velcro tabs make it perfectly easy for her to get into whilst still providing a good fit." - Tammy

"So glad we found your adorable (and extremely well made) shoes for my 14 month old toddler with a pudgy foot. We've purchased 4 pairs (so far) and get compliments everywhere we go on them. Thanks again for producing a great product!" - Sarah


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